FAQ

You should use so called anonymous proxy servers. It is a computer system that acts as a go-between for requests from clients seeking resources from other servers. A client connects to the proxy server, requesting some service, such as a file, connection, web page, or other resource, available from a different server.

Using of anonymous proxy servers allows to replace your IP address with the one of the proxy server and to get the access to web pages which are not intended for your country.

YouTube download software from DVDVideoSoft uses Internet Explorer engine. So you should configure proxy settings in the program to work via proxy server.

If Internet Explorer shows you a blank page for several minutes or if it tells you that the connection is broken, etc. try another proxy server. Please be patient, most probably you will have to try tens of proxies, before you find the one which works for you.

When you find a good proxy, paste a YouTube link into our software and click the Download button. Now it may take several minutes before download actually starts. During this time the program does not respond to your actions and it looks like it is frozen. Don't worry, go to the kitchen and drink a cup of coffee or tea, what ever you like. When you return the program will be downloading video.